The Office of the Information Commissioner is an independent body that reviews decisions public bodies make on requests for access to records under the Freedom of Information Act 2014. This document sets out our commitments and the service standards you can expect from us.

Customer Service Charter

 

The Office of the Information Commissioner has adopted areas of the Office of the Ombudsman's customer service policy.
This includes their complainant conduct policy and details on how to make a complaint about a member of staff.
Details on this can be found at: Customer Service Policy